Please let us know if you have any issues with your shopping experience so that we can
make the corrections.
Call Us Toll Free at
Monday - Friday 8:00 am - 7:00 pm CST
Saturday & Sunday-Closed
FOR TECHNICAL ASSISTANCE ONLY, PLEASE CALL
Check out our new forum for troubleshooting assistance
ANY ORDER PLACED AFTER 12:30 PM ON FRIDAY WILL NOT SHIP UNTIL MONDAY.
For Email Questions
IF YOU GET A POPUP MESSAGE, PLEASE ALLOW AS IT HAS INFORMATION REGARDING SPECIAL STORE HOURS
99% of our orders shipped within 24 hours! (not including weekends and Holidays)
FREE FREIGHT ON MOST ONAN GENERATORS
At the PayPal site, please CONTINUE through ALL of the screens until you are returned to this store to view the order. Failure to do so could result in your order not being processed.
IF YOU PLACED AN ORDER AND DO NOT RECEIVE ANY COMMUNICATION FROM US WITHIN 24 HOURS , THE PAYMENT DID NOT COMPLETE OR THE WRONG EMAIL ADDRESS WAS ENTERED.
AS AN ADDED SAFETY MEASURE, WE DO NOT STORE ANY CREDIT CARD INFORMATION THAT IS PROVIDED WHEN PLACING AN ORDER.
ALL CREDIT CARD INFORMATION GOES TO PAYPAL AND IS NEVER SEEN BY OUR DATABASE.
If you have trouble viewing the site due to the size, hold down the control key and hit the + sign until you find that "just right" size.