R&K Products is a company with a passion to deliver a great product at a great price. As avid campers and boaters ourselves, we understand that there is a huge need for accessories and parts to keep your RV in top shape. We also understand that just because an item is connected to the word "RV", it doesn't have to be so expensive. We are committed to getting you the best prices and will stand behind what we sell. Give us a try and see for yourself that we are serious when we say "We want to be the source for your RV needs".
We are an eBay power seller with a 100% feedback rating and we truly believe in giving great Customer service before, during, and after the sale.
We do not just sell our products, we support them fully and offer free technical support for the "do it yourself" customer. We have a vast knowledge of all of our products and will be here to support you.
For technical help, you can email us or call and speak with a real person without having to deal with a robot system of "push# for this or that".
Policies and Returns
By default, the "Checkout" button will take you to the PayPal website. If you prefer Google checkout, please select the Google Checkout button on the "What's In My Cart" page.
A 6% State Sales Tax will be charged to all orders shipped anywhere in Kentucky
There are some standard policies listed below that are common for any business. In the event that you purchase an item that doesn't work or is the wrong item, We will "jump through hoops" to remedy the problem.
14 DAY REFUND LIMIT - 30 DAY EXCHANGE LIMIT.
Unless otherwise stated, all items are new and are under manufacturer warranty. We will accept returns on most items within 14 days of purchase for refunds and 30 days for warranty exchange. After the 30 day period, contact us and we will give you instructions on obtaining warranty service or a replacement item.
A 20% re-stocking fee will be deducted from any unwanted item. Return shipping cost is the responsibility of the buyer.
No return on freight items such as generators or refrigerators
AS OF JULY 2009, WE WILL NO LONGER ACCEPT RETURNS ON ANY CONTROL BOARD OR REGULATORS PERIOD.
WE HAVE SEEN A NUMBER OF RETURNS RECENTLY FROM CUSTOMERS WHO CHOSE TO SWAP PARTS RATHER THAN DO THE TROUBLESHOOTING.
OF COURSE WE WILL WARRANTY THE PARTS AS USUAL BUT WE WILL ONLY EXCHANGE OR REPAIR.
DURING CHECKOUT, YOU WILL COME TO THE PAGE THAT READS
"REVIEW YOUR PAYMENT".
AT THAT TIME, YOU MUST CLICK ONE OF THE "PAY $xxxx Now" BUTTONS TO COMPLETE YOUR PAYMENT. OTHERWISE, YOUR PAYMENT WILL NOT BE COMPLETED AND WILL STAY IN THE "PREPARING PAYPAL IPN " STATE.
We apologize for the confusion